Privacy policy

Who we are

This website (pullmantbilisi.com) belongs to Pullman Tbilisi Axis Towers, 37M Ilia Chavchavadze Ave., Vake, Tbilisi 0179, Georgia ("we", "us"). We process personal data in accordance with the Law of Georgia on Personal Data Protection.

Pullman Tbilisi Axis Towers is part of the Accor network. Reservations made through the "Book now" links are handled on Accor's platform, all.accor.com, and are covered by Accor's own privacy policy published there.

What data we collect

• Enquiries. When you contact us by phone, email or through this website, for example about rooms, dining, meetings, events or weddings, we collect your name, contact details and the information you include in your message.
• Offers and newsletters. If you choose to receive our offers, we collect your email address and a record of your consent. We keep them in our internal subscriber database until you unsubscribe.
• Website usage data. Your IP address, browser and device type, the pages you visit and the site that referred you, collected through cookies and similar technologies as described below.

How we use your data

• To answer your enquiries and prepare the services you request.
• To send offers and newsletters, only with your consent. You can withdraw it at any time.
• To keep the website secure, working properly, and to understand how it is used.
• To meet our legal obligations.

Cookies

We use functional cookies that the website needs in order to work. Preference, statistics and marketing cookies are used only with your consent. You can accept, refuse or change your choices at any time through Cookie Settings, also linked at the bottom of every page.

Some pages show content from other services, such as maps, social media and videos. These services may collect data about you under their own privacy policies.

Who we share your data with

We do not sell your personal data. We share it only with:

• Accor, for reservations and the loyalty programme;
• service providers that help us run this website and our communications;
• public authorities, where the law requires it.

How long we keep your data

We keep personal data only as long as it is needed for the purpose it was collected for, or as long as the law requires.

Your rights

You can ask us to give you access to your personal data, correct it or delete it. You can also object to or restrict its processing, and withdraw your consent at any time. To do so, write to reception@pullmantbilisi.com.

If you believe your data has been handled improperly, you can complain to the Personal Data Protection Service of Georgia.

Security and changes

We use appropriate technical and organisational measures to protect your personal data.

We may update this policy. The current version is always published on this page.